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We work with your physicians and management team to craft a survey instrument that captures the specific issues unique to your practice.  The goal of performing patient satisfaction surveys is to equip the organization with the understanding necessary to improve overall performance. The three elements to this goal:

• IDENTIFY - Problems, challenges, issues, strengths, weaknesses etc. as perceived by patients
• IMPLEMENT – Custom-designed solutions and initiatives to correct problems, capitalize on strengths and eliminate weaknesses
• MEASURE - Practice improvement from one survey to the next as a result of implementing initiatives that address the specific needs and desires of patients

More than Researchers

PivotHealth is an active manager of physician groups so we know first-hand what the data means and we know what initiatives and actions bring about needed change.  We also know how to implement changes within medical groups.  As a result of this depth of knowledge, you get much more than just data and reports; you get the knowledge and wisdom of managers who are currently active in using research results to manage groups more effectively.  This is an unparalleled value. 

Harnessing the Power

PivotHealth has vast experience in linking patient satisfaction to physician compensation plans. Through our experience, we have found that this link provides a highly effective method of motivating physicians to support overall group performance improvement initiatives.  With programs designed to fit the needs of each organization, PivotHealth has the experience to successfully execute an effective pay-for-performance model with nearly any medical practice group.

Other PivotHealth Survey Services

Click here to request more information about Satisfaction Surveys.