Our patient/member satisfaction surveys are designed to uncover the drivers of satisfaction before the patient/member decides to leave. PivotHealth Disenrollment Survey is designed to help either the health plan or medical group understand why a patient/member decided to leave and more importantly what would it take to bring them back and keep them satisfied.
Features:
- 3rd party administering ensures anonymity and confidentiality
- Specialized reporting templates for ease of understanding results
- Open comments captured and reported