At PivotHealth, we measure patient satisfaction differently than others. We actually talk to patients. Our research program was developed by request from clients who were not satisfied with the status quo in patient satisfaction surveys.
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 PivotHealth delivered the most effective patient satisfaction survey I have ever seen. The survey was so statistically valid that I trusted implementing a new physician pay plan based on the results.
-Gregory Cooper, DPM, MBA
Chief Medical Officer
Mercy Medical Group
Catholic Healthcare West Medical Foundation
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Features:
- >90% participation rate
- Equal number of completed surveys at the provider level
- Patient comments captured and reported
- Unique report templates makes it easy to understand survey data and implement initiatives.