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Dona Sandefur has more than 26 years of physician group management, practice development, and consulting experience in the healthcare industry. She specializes in successful physician practice turn-arounds, operational benchmarking and best practice systems. She has designed and implemented MSO delivery systems, new physician start-up programs, and practice assessments. She has provided these services to HMO’s, hospitals, single and multi specialty practices, consulting firms, ambulatory care groups and occupational medicine organizations.
 
 
 
 
 

RELEVANT EXPERIENCE

• Served as the Chief Operating Officer (COO) of a multi-specialty medical group with 300+ physicians, 1400 support staff. Responsible for designing management infrastructure, budgets, and operations performance of multiple practice locations.
   
• Designed and implemented new physician practice start-up program, including set up of an incubator practice, for a large for-profit hospital system.
   
• Implemented state-of-the-art systems for access, patient flow, patient communication, patient satisfaction, and measurement dashboards within an Academic Medical group of 125 physicians.
   
• Responsible for design, formation, and on-going management of MSO's for two hospital systems. This included assessment of practices, design of services to be delivered, transitioning of practices into the MSO, and on-going management of the MSO.
   
• Designed and implemented operations systems to increase practice profitability through revenue enhancement, expense control, and service improvements to six 100+ physician multi-specialty groups.
   
• As President of a consulting company (Med One) performed evaluations and valuations of 40+ medical practices, performed new physician start-ups, and provided expertise in practice turn-around projects.
   

EDUCATION

B.S. Health Sciences, Southern Adventist University

AFFILIATION

Medical Group Management Association