Job Summary

Manage day-to-day relationships with eCommerce partners and prospect new distribution relationships.  Promote new product launches and communicate any process changes to third- party partners. Serve as a liaison between partners and key internal technology stakeholders to ensure optimal integration experience and ongoing developments.

Primary Responsibilities

  • Identify, contact and assist in contracting and implementing new eCommerce partners.
  • Long-term management of existing eCommerce relationships, including conducting in depth business reviews and identifying opportunities to drive efficiencies and grow the business.
  • Serve as liaison between internal Technology and Operations departments and third-party partners.
  • Resolve complaints and issues related to technology, enrollment, billing, commission payments, etc. and report concerns to the Operations Team for attention.
  • Manage eCommerce sponsorship programs.
  • Strategically position Pivot Health products favorably against other carriers by understanding Pivot offerings and how they compare with competitor products.
  • Provide feedback to Management on market trends as reported by eCommerce partners.
  • Travel to trade shows, partner sites, company meetings, and industry conference events as required.

Hiring Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree or equivalent work experience.
  • 5+ years of sales experience with demonstrated sales success.
  • 2+ years of eCommerce experience.
  • In-depth knowledge of diverse business functions and principles.
  • Working knowledge of data analysis and performance metrics.
  • Strong leadership and coaching abilities.
  • Outstanding communication and people skills.
  • Ability to make sound decisions based on deductive reasoning.
  • Strong analytical and problem-solving abilities
  • Clear and concise oral and written communication skills.
  • Strong sense of propriety concerning confidential matters.
  • Team player, with ability to work independently.
  • Advanced organizational, time management, and multi-tasking abilities with excellent documentation and follow up skills.
  • Proficient computer skills with experience in MS Word, Excel, Outlook and Internet.

Hiring Preferences

  • 2+ years of healthcare experience.
  • Knowledge of insurance industry legal guidelines and established regulations.
  • Active Health Insurance License.
  • Ability to travel overnight up to 25% of work hours.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Picking, pinching, typing or otherwise working primarily with fingers.
  • Speaking: Expressing or exchanging ideas by means of spoken word. Those activities in which require detailed or important spoken instructions must be conveyed to other workers accurately and quickly.
  • Hearing: Ability to receive detailed information through oral communication with or without correction.
  • Vision: Ability to see and read computer screen and written documents with or without correction.
  • Repetitive Motion: Substantial movement (motions) of the wrist, hands and fingers.


Updated 10/1/2019

**The above is intended to describe the general content and requirements of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.